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Proven Results
![Business Meeting](https://static.wixstatic.com/media/1d48d8c57a7449499b2cecf09ceda9c1.jpg/v1/fill/w_82,h_54,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/1d48d8c57a7449499b2cecf09ceda9c1.jpg)
![Brainstorming](https://static.wixstatic.com/media/0141bb700ad54cf2b0457ae50b0704c5.jpg/v1/fill/w_82,h_55,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/0141bb700ad54cf2b0457ae50b0704c5.jpg)
![Business Meeting](https://static.wixstatic.com/media/5e960dc55c064a92aeb2aaa31d57cbcb.jpg/v1/fill/w_82,h_55,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/5e960dc55c064a92aeb2aaa31d57cbcb.jpg)
Potential
A successful loyalty program makes users 80% more likely to choose the brand over competitors and twice as likely to increase frequency and spend
Situation
The potential for loyalty programmes is huge, but it is difficult to build a top-performing programme
The Programme
A successfull programme is not only about points and rewards but it is a programme that makes the customers feel special and is profitable
Loyalty: Services
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